Refund & Returns
We want you to be completely satisfied with your purchase from Ladies Nails Supply. If you’re not happy, we’re here to help with our hassle-free return and refund policy.
Return Eligibility
- Items must be unused, unopened, and in their original packaging.
- Returns must be initiated within 30 days of delivery.
- Proof of purchase is required.
Non-Returnable Items
- Opened or used products.
- Products damaged due to misuse.
- Items marked as final sale.
How to Return
- Contact us at [email protected] to request a Return Merchandise Authorization (RMA) number.
- Package the item securely and include the RMA number.
- Ship the item to: 148 E Colorado Blvd, Monrovia, CA 91016, USA.
Refunds
Once your return is received and inspected (typically within 5 business days), we will issue a refund to your original payment method. Shipping costs are non-refundable, and return shipping is at the customer’s expense unless the item is defective.
Defective or Incorrect Items
If you receive a defective or incorrect item, contact us within 7 days of delivery. We will provide a prepaid return label and replace the item or issue a full refund, including shipping costs.